Privacy Policy

Last Updated: February 13, 2026

1. Who We Are

Highfile is the operator of highfile.com. In this policy, “Highfile,” “we,” “us,” and “our” refer to Highfile.

2. Information We Collect

We collect information in a few ways depending on how you use the site, such as browsing, downloading, registering, purchasing a membership, or sending a message.

Information You Provide

When you interact with the site, you may provide information such as the following.

Account details like name, email address, username, password, and account preferences
Membership and checkout details like billing name, billing country or region, and transaction records
Download and access activity linked to your account, such as download history and membership status checks
Messages and support requests you send through forms or email, along with any information you include in the message
Comments, feedback, and suggestions if you post them on the site or send them to us

Payment card details are typically handled by our payment processor rather than stored directly by Highfile.

Information We Collect Automatically

When you browse or use the site, certain information is collected automatically for security, performance, and measurement.

Device and browser data like browser type, operating system, screen size, and language
Log data like IP address, referring pages, pages viewed, timestamps, and error logs
Usage and interaction data like clicks, session activity, and download attempts
Approximate location derived from IP address, usually at the city or region level

Information From Third Parties

Some information may come from third parties when you use integrated services.

Payment processors may provide transaction confirmations and subscription status.
Advertising and analytics providers may provide aggregated reports and measurement signals tied to cookies or similar technologies.

3. How We Use Information

We use the information we collect to run the site and deliver what you request, while keeping the site secure and improving reliability over time.

We may use information for the purposes below.

To provide the site and its functions such as account access, downloads, calculators, and membership areas
To process memberships such as renewals, cancellations, payment confirmation, and access control
To respond to messages including support requests, feedback, and account questions
To prevent fraud and abuse such as suspicious download patterns, automated scraping, or attempts to bypass access rules
To measure site performance such as page speed, usage trends, and content performance
To show advertising where enabled, and to measure ad performance

4. Cookies and Similar Technologies

Cookies and similar technologies are used to keep the site working, maintain sessions, remember preferences, improve security, and support measurement and advertising.

Essential Site Cookies

These are used for things like account login, session management, security, and saving basic preferences.

If you visit the login page, a temporary cookie may be set to check whether your browser accepts cookies.
When you log in, cookies may store session data and preference settings.
If you choose “Remember Me,” the login session may persist for a longer period.

Comments Cookies

If comments are enabled and you choose to save your details, cookies may store your name, email address, and website for convenience.

Advertising Cookies

If ads are enabled, advertising partners may use cookies or similar identifiers to show ads, limit repetition, and measure performance.

Analytics Cookies

Analytics cookies measure site traffic and usage patterns so we can understand what is used and what needs improvement.

5. Advertising

Highfile may display ads through Google and similar providers. These services may collect information through cookies or similar technologies to show ads and measure performance.

You can control ad personalization through Google’s ad settings and your browser settings.

6. Analytics

Highfile may use Google Analytics or similar tools to understand site usage, such as pages visited, approximate location by country or region, device types, and general traffic patterns.

Analytics providers may use cookies or similar technologies to collect measurement data.

7. Embedded Content From Other Websites

Some pages may include embedded content such as videos, images, or other media. Embedded content behaves as if you visited the other website directly.

Those websites may collect data about you, use cookies, and monitor your interaction with the embedded content according to their own policies.

8. Media Uploads

If you upload images to the site, avoid uploading images that include embedded location data such as EXIF GPS. Other visitors may be able to download images and extract that data.

We share information only as needed to operate the site, deliver memberships, run downloads, and maintain security.

Information may be shared with the following categories.

Service providers that support hosting, storage, security, email delivery, and site operations
Payment processors that process transactions and manage subscription billing
Advertising and analytics providers when those services are enabled on the site
Legal and safety requests when required to comply with law, enforce terms, protect rights, or respond to lawful requests

We do not sell your personal information in the ordinary sense of selling a list of your identity details. If a state law treats some ad-related data sharing as a “sale” or “sharing,” you can use the controls described in the California section below.

10. Data Retention

We keep information only as long as needed for the purposes described in this policy. Retention depends on the type of information.

Account data is kept while your account remains active, and may be kept afterward for legal, security, and recordkeeping needs.
Membership and transaction records may be retained for accounting, dispute handling, tax, and compliance.
Support messages and feedback may be retained to maintain support history and improve service quality.
Security logs and abuse prevention records may be retained to protect the site and enforce limits.

Some information may be retained longer where required by law or where necessary to prevent fraud and abuse.

11. Your Choices and Rights

Depending on where you live, you may have rights over your personal information. We try to apply these choices broadly where practical.

You may be able to do the following.

Access your account information and update it through your account area
Request a copy of certain personal information we hold about you
Request deletion of certain information, with limited exceptions for legal, security, fraud prevention, and recordkeeping
Opt out of marketing emails using the unsubscribe option in the email
Control cookies through your browser settings and consent tools where offered

To make a request, email [email protected] from the email address connected to your account.

12. California Privacy Notice

If you are a California resident, you may have additional rights under the CCPA and CPRA. These rights may include access, deletion, correction, and the right to opt out of certain data sharing used for advertising.

You can reduce ad-related sharing by using cookie controls, browser privacy controls, and Google ad settings when Google ads are enabled.

If you want a direct request handled by us, contact [email protected].

13. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

14. Data Breach Procedures

If we become aware of a security incident that affects your personal information, we may notify affected users when required by law and based on the nature of the incident, the data involved, and available contact information.

15. Children

Highfile is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact [email protected].

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top shows when it was last revised. Continued use of the site after changes means you accept the updated policy.

17. Contact Us

For privacy questions, requests, or concerns, contact us at [email protected].