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How to Make an Employee Work Schedule: 9 Steps (with Templates)

4 min read
Staffing Schedule Template - Google Docs, Word

Creating a well-organized employee work schedule is essential for maintaining productivity, meeting business needs, and accommodating employees’ availability. A well-planned schedule reduces confusion, minimizes last-minute changes, and fosters a smooth workflow. Follow these steps to create an efficient and reliable employee work schedule.

Templates

Rotating Shift Schedule Template in Excel and Google Sheets
Staffing Schedule Template - Google Docs, Word
Remote Work Schedule Template - Google Docs, Word
Availability Schedule Template - Google Docs, Word

Making an Employee Work Schedule

1

Identify Your Business Needs –

Understanding the requirements of your business is the first step in creating a reliable schedule. A well-planned schedule creates a reliable foundation by making sure shifts align with business needs, avoiding understaffing, and distributing workloads fairly.

  • Assess peak business hours and determine when additional coverage is needed.
  • Consider workload fluctuations based on seasons, promotions, or special events.
  • Identify roles that require coverage at all times and positions that have flexible scheduling options.
2

Gather Employee Availability –

Before assigning shifts, collect information about when employees can and cannot work. Ask employees to submit their availability in advance, including any recurring commitments like classes or second jobs. Use an availability chart to track preferences and restrictions.

  • Create an availability chart where employees can list their preferred working hours and any time-off requests.
  • Regularly update the availability schedule to account for personal changes, school schedules, or second jobs.
  • Consider employees’ work-life balance to prevent burnout and increase job satisfaction.
3

Define Shift Requirements

Each shift should align with business needs and employee availability.

  • Identify the number of employees required for each shift based on expected workload.
  • Build shifts around your most reliable and experienced employees to maintain efficiency. Assigning key shifts to dependable employees will keep the workflow steady, minimize errors, and ensure tasks are completed without unnecessary delays. Experienced employees can handle complex tasks more effectively and minimize delays, keeping operations smooth and reducing unnecessary downtime.
  • Include a mix of senior and junior staff in each shift to encourage skill development and teamwork.
4

Create a Draft Schedule –

Once availability and shift requirements are defined, create a preliminary schedule.

  • Use a schedule template, scheduling software, or an online scheduling tool for easy adjustments.
  • Assign shifts based on employee skills, preferences, and fairness to avoid favoritism.
  • Rotate shifts periodically to give employees equal opportunities for preferred time slots.
5

Establish a Shift Swap and Time-Off Request System –

Flexibility is important in any work schedule to accommodate unexpected changes. By having a shift swap or time-off request system in place, employees will feel more comfortable and confident in their assigned shifts, knowing they have options if unforeseen circumstances arise. This will fosters a supportive work environment and reduces absenteeism, ultimately improving overall productivity.

  • Allow employees to swap shifts among themselves, with management approval.
  • Create a clear process for requesting time off, including deadlines for submission.
  • Maintain a backup list of employees who want extra shifts to cover gaps in the schedule.
6

Communicate the Schedule –

A schedule is only effective if employees can easily access and understand it. Providing a briefing on how the schedule is planned, why it follows a particular structure, and how it aligns with business goals can increase employee commitment. When employees understand the reasoning behind their assigned shifts, they are more likely to see the bigger picture, understand why it’s important, and follow the schedule as planned.

  • Distribute the schedule in a format that is easy to read, whether via email, an online portal, or a printed copy.
  • Use a team-wide communication method such as a scheduling app, group chat, or bulletin board for updates.
  • Provide employees with enough advance notice to make necessary personal arrangements.
7

Monitor and Adjust the Schedule as Needed –

The initial schedule should be used to understand employees’ compatibility and overall productivity. It’s recommended to review the schedule from time to time and address any necessary changes to improve efficiency and make sure operations run smoothly.

  • Track employee attendance and adjust shift assignments based on performance.
  • Label tasks by deadline to ensure shifts align with productivity goals.
  • Stay open to feedback from employees regarding scheduling preferences and conflicts.
8

Automate the Scheduling Process (If Possible) –

Using scheduling software can simplify the process and reduce errors.

  • Choose a scheduling tool that allows employees to access and update availability.
  • Automate recurring schedules for consistency.
  • Set up notifications to remind employees of upcoming shifts or last-minute changes.
9

Review and Improve the Scheduling Process –

Continuous improvements will help create a better system over time.

  • Analyze scheduling patterns and identify areas for improvement.
  • Hold periodic meetings to discuss scheduling challenges and gather employee input.
  • Adapt to business growth by updating scheduling policies and tools as needed.

Tips

  • Rotate weekend shifts to distribute workload fairly.
  • Consider seniority and employee preferences when assigning holiday shifts.
  • Offer incentives for employees who take on extra shifts during busy periods.
  • Regularly update scheduling policies to reflect business and employee needs.

Important

  • Avoid scheduling employees for excessive back-to-back shifts to prevent burnout.
  • Be mindful of labor laws regarding overtime, break periods, and consecutive workdays.
  • Failing to communicate schedule changes properly can lead to confusion and absenteeism.

FAQs

What is an employee work schedule?

An employee work schedule is a plan that outlines when employees are expected to work. It helps businesses allocate resources efficiently, manage labor costs, and ensure adequate coverage during operational hours. A well-organized schedule takes employee availability, workload demands, and business needs into account to maintain productivity and a balanced workflow.

What if an employee calls out last minute?

Have a list of backup employees who are willing to take extra shifts and establish a protocol for finding replacements.

What’s the best way to communicate schedule updates?

Use a centralized communication method, such as a scheduling app or group chat, to quickly inform employees of any changes.

What is a rotating shift work schedule?

A rotating shift work schedule is a scheduling system where employees work different shifts on a rotating basis. This means employees cycle through different time slots, such as day, evening, and night shifts, based on a set pattern. Rotating shifts help distribute workload evenly, prevent fatigue, and ensure 24/7 business coverage when needed.

What are essential elements of an employee work schedule?

An effective employee work schedule includes key elements such as shift assignments, employee availability, workload distribution, deadlines, and a system for handling shift swaps and time-off requests. Clear communication and flexibility also play a crucial role in maintaining a smooth scheduling process.

Is a Weekly Work Schedule Better Than a Daily Work Schedule?

A weekly work schedule provides better predictability and planning for both employees and managers. It allows employees to manage their personal commitments in advance and helps businesses allocate resources more efficiently. A daily schedule, however, might be useful for short-term needs or highly dynamic work environments.

Should I use an employee work schedule template or create my own schedule?

Using an employee work schedule template can save time and provide consistency, especially for businesses with recurring shifts. However, creating a custom schedule might be beneficial for businesses with unique needs or varying work patterns. Combining both approaches—starting with a template and adjusting as needed—can offer the best results.

About This Article

Sandra
Authored by:
Highfile Team Author, Life Coach
This article and its template(s) were authored by . Sandra Solis, a Richmond, Texas-based life coach, speaker, and entrepreneur, is an expert in personal growth and leadership transformation through her one-on-one coaching sessions. As a graduate of The Coaches Training Institute, Sandra has honed her skills for seven years, empowering individuals to reshape their mindsets and excel as leaders. She earned a BA in Anthropology from the University of California, Los Angeles, enriching her understanding of human behavior and cultural diversity.